Your privacy is our highest priority at Ubaji. On this page, we clearly explain — what information we collect about you, why we collect it, and how we keep it protected.
Welcome to Ubaji's Privacy Policy. Ubaji is Bangladesh's trusted online gaming platform, and we believe protecting your personal data is our foremost responsibility.
This Privacy Policy explains how Ubaji collects, stores, and uses your information, and under what circumstances it may be shared with third parties. By using Ubaji's website or app, you agree to this Privacy Policy.
In Simple Terms: Ubaji never sells your data. Your personal information is used solely to ensure you receive the best possible service.
Ubaji reserves the right to update this Privacy Policy at any time. Any changes will be posted on the website with the updated date, and registered users will be notified by email or SMS.
Ubaji only collects information that is strictly necessary. No excessive or irrelevant personal data is collected. The types of data we collect are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For account verification and completing KYC |
| Contact Information | Mobile number, email address | For account communications and security notifications |
| Financial Information | Mobile banking number, transaction history | For processing deposits and withdrawals |
| Device Information | IP address, browser type, operating system | For Security & Fraud Prevention |
| Gaming History | Games played, bet amounts, wins/losses | For service improvement and Responsible Gaming monitoring |
Ubaji uses your personal data only for the following purposes. Your consent will be obtained before using it for any new purpose:
Marketing Communications: You can unsubscribe from promotional emails or SMS messages at any time. This will have no effect on your account.
Ubaji does not retain your personal data for longer than necessary. All data is stored securely for as long as your account remains active. Following account closure, certain data may be kept for a defined period to meet legal obligations.
Relevant data during an ongoing legal investigation or dispute will be retained until the matter is fully resolved.
Ubaji never sells your personal data to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:
Our Commitment: All third-party partners are required to comply with Ubaji's privacy standards. They are not permitted to use your information for their own purposes.
Ubaji's website uses cookies. Cookies are small data files stored in your browser that help improve your browsing experience on the site.
You can disable cookies at any time through your browser settings. However, disabling certain cookies may cause some features of the site to not function properly.
Every Ubaji user has the right to full control over their personal data. Your rights are detailed below:
How to Submit a Request: To exercise any of these rights, email us at support@ubaji.biz or reach out via live chat. We typically respond within 7 business days.
Ubaji follows industry-leading standards to keep your data secure. Our security infrastructure is outlined below:
Keep in mind, though — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Ubaji's services are strictly for adults. We do not knowingly collect any information from individuals under the age of 18.
If we hold any data relating to a minor, parents or guardians should contact us immediately at support@ubaji.biz. We will promptly delete that information and close the associated account.
A Note to Parents: If you suspect your child is using Ubaji, please contact us immediately. Our Responsible Gaming You can find more details on the page.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Ubaji takes every complaint seriously and works to resolve them promptly.
A Final Word: Ubaji's Privacy Policy is built on respect for your trust. We believe transparency is the foundation of a lasting relationship.
Our Core Pillars of Data Security
Every transaction and communication you make is protected with bank-grade SSL encryption. No third party can access or read your information under any circumstances.
Ubaji never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.
Documents submitted for identity verification are stored on encrypted servers and can only be accessed by authorized personnel.
Independent security experts conduct regular audits of Ubaji's systems. Any vulnerabilities identified are addressed promptly.
You can update, download, or request deletion of your data from your profile at any time — easily and free of charge.
Ubaji's Privacy Policy is written entirely in plain Bangla, free of complex legal jargon — so every user in Bangladesh can understand it with ease.