Ubaji Terms & Conditions — Complete Guide to Using the Platform

1. General Terms & Conditions

By using Ubaji's website and services, you confirm that you have read and understood these Terms & Conditions in full. Creating an account or playing on Ubaji constitutes your acceptance of these terms.

These Terms & Conditions form a legally binding agreement between Ubaji and the user. Ubaji reserves the right to update these terms at any time. Continued use of your account after any changes constitutes acceptance of the revised terms.

All Ubaji services operate in BDT. Any disputes or legal matters are governed by the applicable laws of Bangladesh.

2. Account Registration

To open an account on Ubaji, you must provide accurate and complete information. Accounts created with false details may be closed at any time, and any deposited funds may be forfeited.

• Each person may register only one account. Multiple accounts are strictly prohibited.
• You must provide your real name, date of birth, and mobile number when registering.
• Ubaji may request a copy of your National ID card or passport for identity verification at any time.
• Keep your account password strictly confidential. Never allow anyone else to use your account.
• If you suspect unauthorized access to your account, contact our support team immediately.

3. Deposits & Payments

Depositing on Ubaji is completely secure. We support all major mobile banking services in Bangladesh, including Mobile Pay, Nagad, and Rocket. Deposits are typically credited to your account within 5 minutes.

• The minimum deposit amount is ৳100 (one hundred BDT).
• The maximum single deposit limit is ৳50,000 (fifty thousand BDT).
• No additional charges are applied to deposits.
• Deposits must be made only from a mobile banking account registered in your own name.
• Transactions made from third-party accounts are not accepted and may be returned.

4. Bonus & Promotion Terms

Ubaji regularly offers welcome bonuses, deposit bonuses, cashback, and other promotional deals. Each bonus comes with its own terms, which you should read carefully before accepting.

• To withdraw any bonus, you must first meet the specified wagering requirement (typically 15x–30x).
• Bonuses are available to eligible players only, and claiming the same bonus from multiple accounts is strictly prohibited.
• Bonus balance cannot be withdrawn directly — wagering must be completed first.
• Ubaji reserves the right to modify or cancel any bonus offer at any time.
• Attempting to claim bonuses through fraudulent means may result in account suspension.

5. Withdrawal Policy

Withdrawing your winnings from Ubaji is fast and straightforward. Approved withdrawal requests are typically processed within 24 hours — and even faster for verified accounts.

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• The maximum daily withdrawal limit is৳1,00,000 (one lakh BDT).
• Withdrawals can only be made to your registered mobile banking number.
• Large withdrawals may be delayed if KYC verification has not been completed.
• In cases of suspicious transactions, Ubaji may request additional information and temporarily place a hold on the payment.

6. Gaming Rules

Every Ubaji game is powered by internationally certified RNG (Random Number Generator) technology. All game outcomes are entirely random and cannot be manipulated by anyone.

• Each game has its own rules — please read them before you start playing.
• If a game is interrupted due to a technical issue, Ubaji will resolve the matter in accordance with the applicable rules.
• Any abnormal winnings resulting from a software error in a game will be considered invalid.
• In Live Casino games, the dealer's decision is final. If a stream is interrupted, the round may be voided.
• If you have a dispute regarding any game result, please contact our support team. Ubaji's decision is final.

7. Prohibited Activities

The following activities are strictly prohibited on Ubaji. Violating these prohibitions may result in permanent account closure and forfeiture of any deposited funds:

• Creating multiple accounts or using another person's account.
• Using bots, automation software, or artificial intelligence to play games.
• Intentionally exploiting any system vulnerability or technical flaw.
• Harassing or threatening other players.
• Using Ubaji for money laundering or any form of illegal financial activity.
• Attempting to complete the KYC process using a false identity.
• Unauthorized use of Ubaji's brand, logo, or content.

8. Account Suspension & Termination

Ubaji reserves the right to investigate, suspend, or permanently close any account for any reason, including suspected fraud, rule violations, or security concerns.

• Users are generally notified by email or SMS before an account is closed; however, advance notice may not be possible in urgent cases.
• If a valid balance exists, withdrawals can still be processed after account closure — once any pending investigation has been completed.
• Players may also request to close their account at any time.

9. Responsible Gaming

Ubaji believes gaming should be a form of entertainment — not a source of income. We always put the mental and financial well-being of our players first.

• You can set your own daily, weekly, or monthly deposit limits.
• You can voluntarily suspend your account for any period between 1 day and 6 months.
• If signs of gaming addiction are detected, Ubaji reserves the right to take appropriate action.
• For more details, visit our Responsible Play Visit the page.

10. Changes to Terms & Contact

Ubaji reserves the right to update these Terms & Conditions at any time. Any changes will be published on the website and communicated via your registered email or SMS. Continued use of the site after any changes constitutes your acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact our support team:

• Email: support@ubaji.biz
• Live Chat: Available directly from any page on the site
• Support Hours:24 hours, 7 days a week