Gaming should be a source of fun, not stress. Ubaji believes every player deserves a healthy and enjoyable gaming experience — which is why we're always here with responsible gaming tools and support.
At Ubaji, we don't just offer games — we want to ensure your gaming experience stays healthy, enjoyable, and in control. Responsible gaming means knowing your limits, taking breaks when needed, and keeping gaming a small, fun part of your life.
Online gaming is growing in popularity across Bangladesh, with many people playing for fun in their spare time. But sometimes the fun can turn serious — fear of losing money, the urge to win, or financial pressure can creep in. Ubaji doesn't want any player to end up in that situation.
That's why Ubaji has built a robust responsible gaming framework where you can set your own limits, take a break when needed, and access support whenever required.
Keep in Mind: Gaming is entertainment. It should never be seen as a source of income. Chasing losses by placing more bets is never a good decision.
Gaming isn't a problem for everyone, but certain warning signs are worth watching for. Ask yourself the following questions:
If you answered "yes" to two or more of the questions above, please reach out to Ubaji's support team today. We're here to help — without judgment.
Ubaji provides a range of effective tools to help you stay in control of your gaming. They are completely free to use and can be activated from your account at any time.
Set a maximum limit on your daily, weekly, or monthly deposits. Once set, the limit takes effect immediately.
Decide how long you want to play before you start. When the time is up, Ubaji will automatically send you a notification.
Set your own limit on how much BDT you wager per bet or per day. It's a simple way to stay in control of your finances.
Temporarily suspend your account for anywhere between 24 hours and 30 days. Once the period is over, your account is reactivated automatically.
Exclude yourself completely for a period of 6 months to 5 years. During this time, you will not be able to access your account or play any games.
Set the maximum amount you're willing to lose within a given period. Once you hit the limit, your session ends automatically.
How to Activate: Go to the "Responsible Gaming" option in your Account Settings to activate any tool. You can also contact us via live chat for assistance.
Setting gaming limits on Ubaji is simple. Just follow a few easy steps to keep yourself protected:
Log in to the Ubaji website or app using your username and password.
Click the profile icon in the top-right corner and select "Account Settings".
On the Settings page, click the "Responsible Gaming" tab.
Deposit limit, session time, loss limit, or self-exclusion — choose whatever works best for you.
Set your daily/weekly/monthly amount and duration, then click the "Save" button.
A confirmation message will be sent to your registered email or mobile number. The limit takes effect immediately.
Responsible gaming goes beyond just setting limits. A few good daily habits can help you enjoy gaming while keeping a healthy balance in your life:
The Ubaji Promise: We will never encourage you to play beyond your limits. Every promotion we offer is designed in line with responsible gaming principles.
Ubaji strictly prohibits anyone under 18 from gaming on the platform. Age is verified at registration, and KYC checks are requested on any account that raises suspicion.
If there are children or teenagers in your household who use your devices, please take the following steps:
For Parents: If you become aware of a minor using Ubaji, email support@ubaji.biz immediately. We will take action without delay.
Key Features of Our Player Protection System
Strict age verification is enforced at registration. No one under 18 can open an account on Ubaji.
Ubaji automatically detects unusual gaming patterns. If any concern is flagged, our team will reach out to you directly.
For any responsible gaming queries, live support is available in Bengali 24 hours a day, 7 days a week.
All responsible gaming information and conversations are kept strictly confidential. No data is shared with any third party.
You can still withdraw your available balance during a self-exclusion period. Your funds are always accessible.
Ubaji staff undergo regular responsible gaming training to ensure players receive the right support.